Solutions
Backup for the questions. Support for the next steps.
From a quick policy question to a thoughtful conversation, HANDLED gives managers practical guidance and keeps HR connected to the decisions that need their expertise.
Your day-to-day
Managers want to support their people, and HR wants to be there for them. Everyday questions can fill the day.
Where support matters
Clear answers, useful templates, and a little guidance help everyone feel more prepared.
How HANDLED helps
HANDLED offers approved answers, step-by-step guidance, and a clear path to HR for sensitive matters.
More room to breathe
Managers have dependable backup, and HR has more space for the people and decisions that need them.
What's included
Practical tools for HR teams and managers
AI HR assistant
Managers ask questions in plain language and get answers drawn only from your approved policies.
Guided manager workflows
Step-by-step paths for attendance, coaching, conflict and other everyday issues.
HR documentation support
Approved templates and prompts to help managers build clear, consistent records.
Smart escalation
Sensitive topics route to HR automatically, based on rules your team sets.
Task follow-through
Next steps and reminders help managers keep follow-up on track.
Operational visibility
See issue types, volumes and trends across teams and locations.
Manager
My employee has been late three times this month. What should I do next?HANDLED
- Review the company attendance policy.
- Verify previous conversations.
- Prepare the recommended documentation.
- Conduct the appropriate follow-up.
- Escalate when company policy requires it.
This appears to be a routine issue. You can proceed using the approved manager workflow. If any concerns arise, request HR review.
Try it
See the manager experience
Pick a topic in the sample demonstration to see the kind of guidance managers receive.
Want to know who benefits most? Visit Who We Help.
Give your managers somewhere to turn.
Let’s explore the everyday support that would help your team most.